Cook CountyBureau of Technology · 2012–2019
Hardware & lifecycle maintenance
Standard hardware and maintenance, awarded through reverse auction.
11-84-167A · Lot A / Lot CKeep your
business
moving forward.
Your systems keep people working. Whether you are planning a migration, supporting existing hardware or filling a technical role, start with what is in place today and what needs to keep running.
The systems behind your work.
Illinois roots. Public-sector experience.
Incorporated in 1988See the record
What does your
next step need?
A license renewal may force a platform decision. A workload may need to move, or a technical role may need filling. Start with the problem in front of you, and we’ll discuss the scope.
Work starts with scoping. It might be a focused work package or a broader modernization plan. Before anything is agreed, we confirm the requirements, the access needed and who will do the work.
Infrastructure & virtualization
A server, storage or network change can affect systems that are supposed to stay online. Start by identifying what depends on the equipment, then plan the order of changes, testing and handover around those dependencies.
- Virtualization and VMware migration planning
- Server, storage, network and wireless infrastructure
- Backup, recovery and hardware lifecycle planning
Cloud & managed operations
Moving a workload is one step. Afterward, accounts still need administration, systems need monitoring and backups need a recovery plan. We can discuss both the migration and the ongoing work when defining the scope.
- AWS and Microsoft 365 administration
- Workload migration and infrastructure management
- Backup operations and recovery planning
Security & access
Many access problems start with accounts nobody has reviewed and devices nobody is tracking. We help you define who can reach which systems, from where and with what privileges, including the access rules for anyone doing remote infrastructure work.
- Endpoint security
- Privileged-access management
- Access requirements for remote infrastructure work
IT staffing & technical support
Sometimes the gap is a person, not a project. First we write down the role, the skills, the hours of coverage and whether the work is onsite or remote. Then we talk honestly about how it can be filled, for one project or for ongoing systems support.
- Infrastructure and systems administration roles
- Remote and onsite support requirements
- Defined work packages for prime contractors
Software & workflow automation
Start with the process that slows your team down: data typed in twice, a manual approval or a spreadsheet everyone relies on. We scope the application, integration or automation around the people who will use it, including what data it can reach and where a person should still check the result.
- Application and integration scoping
- Workflow automation requirements
- Data access, security and human review
A history you
can look up.
SSI’s public record includes hardware, network and maintenance contracts with Cook County and the City of Chicago. Each entry links to a public source, so you can check the scope and dates for yourself.
Amendment A26 (PDF), Cook County contract 11-84-167A
Cook CountyBureau of Technology · 2012–2017
WAN refresh & broadband
High-speed network equipment and installation for the WAN and broadband network.
12-30-391Cook CountyAll departments · 2017–2021
Computer hardware maintenance
Hardware maintenance across County departments, with two annual renewals.
1653-15530City of ChicagoBusiness & Information Services · 2007–2014
Hardware, software & peripherals
Computer hardware, software, peripherals, supplies and related equipment.
13783 · Specification 40767These selected records describe contract scope and terms from 2007 to 2021.
Start with the work.
Plan for the handover.
Our record includes public-sector hardware, maintenance and network contracts. Work like that goes beyond the equipment: what depends on it, who needs access and what the next team will need to support it. Bring us the requirement and the deadline; we’ll discuss the scope and whether it fits.
Start with the environment
Start with what is running, what needs to change and what cannot be interrupted. A network refresh or migration depends on the systems around it, so the scope should account for dependencies, access and recovery before equipment is ordered or work begins.
Agree who does what
A good scope makes responsibilities visible. For a project or a subcontract, we define the people and skills needed, where the work happens, access requirements, milestones and how the work will be accepted.
Plan for the handover
A change is only useful if the people who take over can operate it. We discuss documentation, handover and support as part of the project scope, including who owns each responsibility after the work is complete.
Working on a public-sector bid?
For a work package inside a solicitation, start by identifying the relevant scope, the deadline, personnel requirements and the documentation the buyer requires. The project planner can help organize those details.
Plan a work packageWhat are you
working on?
A migration, a support requirement, a technical role to fill or a bid with an IT work package. Start by putting the requirement, dependencies and timeline in one place.
Prepare a project brief
Use the planner to organize the work and the questions your team needs to answer. Your answers stay on your device.
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Open the project planner